INTERNAL_ERROR

Something went wrong on our end.

HTTP status: 500. Retrying the same request may succeed.

What to do

Retry with backoff. Every occurrence is reported to Pyas. If the error persists, contact support and include the trace ID.

Hint returned with the error: Retry the request. If the error persists, contact support and include the trace ID.

Why it happens

• A bug or an outage in Pyas

Endpoints that return it

• List accounts GET /v2/accounts
• Create a virtual account POST /v2/accounts
• Get an account GET /v2/accounts/{accountId}
• Update an account PATCH /v2/accounts/{accountId}
• Delete an account DELETE /v2/accounts/{accountId}
• Import accounts POST /v2/accounts/import
• List account imports GET /v2/accounts/imports
• Get the status of several accounts GET /v2/accounts/status
• Get calendar settings GET /v2/accounts/{accountId}/settings
• Update calendar settings PATCH /v2/accounts/{accountId}/settings
• Get the status of an account GET /v2/accounts/{accountId}/status
• List working locations GET /v2/accounts/{accountId}/working-locations
• Get an account import GET /v2/accounts/imports/{importId}
• Retry an account import POST /v2/accounts/imports/{importId}/retry
• Connect an account with a code POST /v2/connect/accounts
• Get the consent URL (popup mode) POST /v2/connect/authorize
• Complete a connection POST /v2/connect/complete
• Start a connection (redirect mode) GET /v2/connect/go
• Get connect widget details POST /v2/connect/info
• Get a sign-in URL GET /v2/connect/oauth
• Create a connect session POST /v2/connect/sessions
• Get a connect session GET /v2/connect/sessions/{id}
• List calendar groups GET /v2/calendar-groups
• Create a calendar group POST /v2/calendar-groups
• List calendars GET /v2/calendars
• Create a calendar POST /v2/calendars
• Get color palettes GET /v2/colors
• Rename a calendar group PATCH /v2/calendar-groups/{groupId}
• Delete a calendar group DELETE /v2/calendar-groups/{groupId}
• Get a calendar GET /v2/calendars/{calendarRef}
• Update a calendar PATCH /v2/calendars/{calendarRef}
• Delete a calendar DELETE /v2/calendars/{calendarRef}
• Subscribe to a calendar POST /v2/calendars/subscribe
• List categories GET /v2/calendars/{calendarRef}/categories
• Create a category POST /v2/calendars/{calendarRef}/categories
• Get a calendar's feed GET /v2/calendars/{calendarRef}/feed
• Enable a calendar's feed PUT /v2/calendars/{calendarRef}/feed
• Disable a calendar's feed DELETE /v2/calendars/{calendarRef}/feed
• List calendar permissions GET /v2/calendars/{calendarRef}/permissions
• Share a calendar POST /v2/calendars/{calendarRef}/permissions
• Unsubscribe from a calendar DELETE /v2/calendars/{calendarRef}/subscription
• Update a category PATCH /v2/calendars/{calendarRef}/categories/{categoryId}
• Delete a category DELETE /v2/calendars/{calendarRef}/categories/{categoryId}
• Rotate a feed's link POST /v2/calendars/{calendarRef}/feed/rotate
• Update a calendar permission PATCH /v2/calendars/{calendarRef}/permissions/{permissionId}
• Delete a calendar permission DELETE /v2/calendars/{calendarRef}/permissions/{permissionId}
• List events GET /v2/events
• Create an event POST /v2/events
• Get an event GET /v2/events/{eventId}
• Update an event PATCH /v2/events/{eventId}
• Delete an event DELETE /v2/events/{eventId}
• Import an event POST /v2/events/import
• Create an event from text POST /v2/events/quick
• List an event's attachments GET /v2/events/{eventId}/attachments
• Attach a link POST /v2/events/{eventId}/attachments
• Forward an invitation POST /v2/events/{eventId}/forward
• List occurrences of a recurring event GET /v2/events/{eventId}/instances
• Move an event to another calendar POST /v2/events/{eventId}/move
• Respond to an invitation POST /v2/events/{eventId}/respond
• Delete an attachment DELETE /v2/events/{eventId}/attachments/{attachmentId}
• Upload a file to an event POST /v2/events/{eventId}/attachments/file
• Dismiss a reminder POST /v2/events/{eventId}/reminder/dismiss
• Snooze a reminder POST /v2/events/{eventId}/reminder/snooze
• Download an attachment GET /v2/events/{eventId}/attachments/{attachmentId}/content
• Get free/busy for one account GET /v2/free-busy
• Get free/busy for several accounts POST /v2/free-busy
• Find meeting times POST /v2/meeting-times
• List rooms and resources GET /v2/rooms
• List meetings GET /v2/meetings
• Create a meeting POST /v2/meetings
• Get a meeting GET /v2/meetings/{meetingId}
• Update a meeting PATCH /v2/meetings/{meetingId}
• Delete a meeting DELETE /v2/meetings/{meetingId}
• List invitations GET /v2/invitations
• Get an invitation GET /v2/invitations/{invitationId}
• List webhook endpoints GET /v2/webhooks
• Create a webhook endpoint POST /v2/webhooks
• Get a webhook endpoint GET /v2/webhooks/{webhookId}
• Update a webhook endpoint PATCH /v2/webhooks/{webhookId}
• Delete a webhook endpoint DELETE /v2/webhooks/{webhookId}
• List webhook deliveries GET /v2/webhooks/deliveries
• List webhook event types GET /v2/webhooks/event-types
• List webhook events GET /v2/webhooks/events
• Stream sandbox webhook events GET /v2/webhooks/listen
• Replay failed webhook deliveries POST /v2/webhooks/{webhookId}/replay
• Retrieve the signing secret GET /v2/webhooks/{webhookId}/secret
• Send a test delivery POST /v2/webhooks/{webhookId}/test
• Get a webhook delivery GET /v2/webhooks/deliveries/{deliveryId}
• Get a webhook event GET /v2/webhooks/events/{eventId}
• Rotate the signing secret POST /v2/webhooks/{webhookId}/secret/rotate
• Replay a webhook delivery POST /v2/webhooks/deliveries/{deliveryId}/replay
• Import extended properties into metadata POST /v2/metadata/import
• List metadata imports GET /v2/metadata/imports
• Get a metadata import GET /v2/metadata/imports/{importId}
• Cancel a metadata import DELETE /v2/metadata/imports/{importId}
• List API keys GET /v2/keys
• Get an API key GET /v2/keys/{keyId}
• Rotate an API key POST /v2/keys/{keyId}/rotate
• Get the sandbox GET /v2/sandbox
• Reset the sandbox POST /v2/sandbox/reset
• Simulate an external change POST /v2/sandbox/simulate-change
• Simulate a Zoom meeting event POST /v2/sandbox/simulate-meeting
• Simulate an invitation response POST /v2/sandbox/simulate-reply
• Get usage by day GET /v2/usage
• List request logs GET /v2/logs
• Get a request log GET /v2/logs/{traceId}

Related errors

• PROVIDER_UNKNOWN_ERROR