Using API v1? See what changes in v2, or the v1 docs

CONNECT_CONSENT_DENIED

The user did not grant access at the provider.

HTTP status: none (PyasConnect reports this error in the browser). Retrying the same request may succeed.

What to do

Explain how your app uses the calendar next to the connect button, then let the user try again.

Hint returned with the error: Let the user try again, and explain why your app needs access to their calendar.

Why it happens

  • The user chose Cancel or Deny on the consent screen
  • An administrator blocks the app for the user's organization